FAQ – frequently asked questions
- What does HVF stand for?
- How does the emotachSimulator work?
- How can trailers be recorded?
- How can trailers be recorded?
- How can trailers be recorded?
- Is it possible to correct trailer data (e.g. weight information)?
- No trailer can be registered in emotach (no trailer contract) May a HVF-exempt trailer be pulled?
- Does a simplified trailer declaration system exist for vehicle owners (transport companies) with many trailers?
- emotach does not switch to «Abroad». What should you do?
- emotach does not switch to «Inland». What should you do?
- May unstaffed or partially staffed Customs offices be passed?
- Is it possible to check recorded HVF data (ton kilometers) prior to declaration?
- Can HVF data be used for fleet management systems?
- Is it possible to check on the emotach unit, if a declaration was done already?
- What should I be aware of prior to selling a vehicle?
- Is it possible to lock/protect my log entries against review on the display?
- Is it possible to adjust the volume of the warning sound?
- How can I reset the trip odometer to zero?
- Is it possible to change the display brightness?
- Is it possible to use the GPS data of the recording unit for my own purposes?
- What should I do, if the «Unit Status» indicator is illuminated in red?
- What should I do, if the «Unit Status» indicator is illuminated in yellow?
- How can the functionality of the indicator elements be checked?
- How should a defect caused by a fire or an accident be handled?
- What do I need to know in case of border crossings with a defective emotach unit?
- What do I need to know in case of a windshield replacement?
- What is the meaning of a «Mutation» chip card?
- Can the emotach unit be used in Austria? Which preparations need to be made for this?
- Can the emotach unit be used in other countries?
- Where can I find contact information?